- #Java plugin for mac safari mac os x#
- #Java plugin for mac safari mac os#
- #Java plugin for mac safari update#
- #Java plugin for mac safari series#
Workaround: For Native Dissolvable Agent to work properly on Internet Explorer, ActiveX Filter should be disabled. Symptom/Scenario: The Native Dissolvable Agent flow will not work properly on IE if ActiveX Filtering is enabled on IE settings. Use a later Windows version or the Chrome or Firefox browser instead. Workaround: Windows XP is an unsupported operating system.
#Java plugin for mac safari series#
Scenario: The agent works after downloading it and allowing pop-ups, but no remediation results are displayed and, after clicking Launch ClearPass Application, a series of messages is displayed in a loop. Symptom: The Native Dissolvable Agent does not work well in Internet Explorer on Windows XP. Uncheck (disable) the check box for the “ Do not save encrypted pages to disk” option. Workaround: Go to Internet Options > Advanced. Symptom/Scenario: The Native Dissolvable Agent fails to download from IE on Windows 2008/XP if the “Do not save encrypted pages to disk” check box is enabled.
#Java plugin for mac safari mac os#
Scenario: This is the normal, default behavior of Mac OS X, and is not an issue in OnGuard. Are you sure you want to open this application?”
#Java plugin for mac safari mac os x#
Symptom: When launching the OnGuard Dissolvable Agent, Mac OS X displays the message “You are opening the application ‘ClearPass OnGuard WebAgent’ for the first time. Click Launch Application in the External protocol request message. Workaround: This message is produced by the Chrome browser and can be ignored. Scenario: This occurs on the Chrome browser on both Windows and Mac OS X. Symptom: The first time a run or scan operation is initiated in the Native Dissolvable Agent flow, an “External protocol request” message is displayed, and if the user clicks the “Do Nothing” option, the message stays on the screen. Workaround: Reload the page and log in again. It is not an issue on later versions of Firefox.
#Java plugin for mac safari update#
Scenario: This happens on Mac OS X using Firefox 27 and JRE 1.7 update 55. Symptom: The OnGuard Agent does not display remediation messages. Workaround: Click Allow to let the health checks proceed. Allow access only if you trust the web site.” Symptom/Scenario: Launching the Web Agent applet using some Java versions (7u55 and above) displays the security warning “This web site is requesting access and control of the Java application shown above.
To enable this, go to Safari > Preferences > Security > Manage Website Settings > Java >, and select “Run in Unsafe Mode” in the drop-down list.Ĭlient health checks might not work if the client is not running the latest Java version. The OnGuard applet needs to run in Safari's “Unsafe mode” to perform health checks. Workaround: Uninstall the old Java component if it exists and keep the latest Java version. Symptom/Scenario: The ClearPass OnGuard Dissolvable Agent might not work properly if the client machine runs two different Java versions-for example, Java 6 and Java 7. Click Manage Website Settings, look for your portal Web site IP/name, and select Run in Unsafe Mode.
Allow plugins should already be selected. Workaround: Go to Safari menu > Preferences > Security > Allow. Scenario: New security restrictions in Mac OS X 10.9 and Safari 7 prevent the launch of the OnGuard Web Agent. Symptom: The OnGuard Web Agent applet fails to launch on Mac OS X 10.9. Use the Firefox, Internet Explorer, or Safari browser. This is an issue with Chrome, not with ClearPass. Workaround: The Java plugin is now deprecated in Chrome 42.x and above. Symptom: The OnGuard Web Agent does not work with Chrome on Mac OS X with Java 7 or 8 installed. It can be downloaded from the following URL: To have health data collection work correctly in 64-bit Windows 7, please use the JRE version provided by CPPM. Open topic with navigation Dissolvable Agent Table 1: Known Issues in the Dissolvable Agent
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